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Privacy Policy
This privacy policy ("Policy") governs your use of our website, services, and content delivery solutions (collectively, the "Services"). By accessing or using our Services, you agree to comply with this Policy. The Services are provided on an "as is" and "as available" basis. We may make changes to the Services and this Policy at any time without notice.
This Privacy Policy covers the processing of personal data and activities that Zappic ("we", "us", "our") performs as the data controller ("Data Controller") for the Services. This Policy does not apply to the processing of personal data by third parties for marketing purposes.
Zappic Privacy Policy
About Zappic Products and Services
Zappic is a cloud based file sharing, storage and collaboration platform. We offer a range of products and the following is a list of what is included and what to expect from using Zappic's Services:
- Zappic Cloud: A cloud based object storage solution that allows you to store and share your files securely.
- Zappic Transfer: A secure file transfer service that allows you to transfer files to other users.
- Zappic Drive: A cloud based file sharing solution that allows you to share files with other users.
- Zappic Collaboration: A cloud based collaboration platform that allows you to collaborate with other users who you (or they) share files with.
Last updated: Sep 21, 2025
Who is the data controller
By using Services provided by Zappic, Zappic is the data controller for the personal data processed by the Services.
If your account is part of a business, your business entity acts as the data controller and Zappic process personal data on behalf of the business. Zappic may still process certain personal data as an independent data controller for specific purposes.
If you have any questions or concerns about how we process your personal data, please contact us at contact@zappic.co.
What information do we collect
We collect the following information when you use our Services:
- Contact Information: We collect your contact information, including your name, email address, and phone number, when you sign up for an account or otherwise interact with us.
- Account Information: We collect information about your account, including your account name, email address, and password, when you sign up for an account or otherwise interact with us.
- Content: We collect information about the content you upload to our Services, including the type of content, the content itself, and any metadata associated with the content.
- Usage Data: We collect information about how you use our Services, including the pages you visit, the time and date of your visit, and any interactions you have with our Services.
- Cookies: We use cookies to collect information about your preferences and to improve your experience on our Services.
- Third-Party Cookies: We may use third-party cookies to collect information about your preferences and to improve your experience on our Services.
- IP Address: We may collect your IP address when you use our Services.
- Device Information: We may collect information about the device you use to access our Services, including the device's operating system, browser type, and device model.
- Geographic Information: We may collect information about your geographic location when you use our Services.
- User Behavior: We may collect information about how you use our Services, including the pages you visit, the time and date of your visit, and any interactions you have with our Services.
Information We Collect from Third Parties
We may collect information from third parties when you use our Services, including:
- Google Analytics: We use Google Analytics to collect information about how you use our Services, including the pages you visit, the time and date of your visit, and any interactions you have with our Services.
- Transaction Information: We collect information from our payment providers and partners when you use our Services, including your payment information, billing address, and payment method.
How We Use Your Information
We use the information we collect from you when you use our Services to provide, maintain, protect, and improve our Services. We may use your information to:
- Provide and Maintain our Services: We may use your information to provide and maintain our Services, including to monitor and maintain the security and integrity of our Services.
- Protect and Improve our Services: We may use your information to protect and improve our Services, including to prevent and detect fraud, abuse, and other security threats.
- Provide and Customize our Services: We may use your information to provide and customize our Services, including to personalize your experience and to provide relevant content and advertising.
- Communicate with You: We may use your information to communicate with you, including to send you newsletters, updates, and other information.
- Analyze and Optimize our Services: We may use your information to analyze and optimize our Services, including to improve the performance and user experience of our Services.
- Improve Customer Support: We may use your information to improve our customer support, including to respond to your inquiries and to provide you with relevant support.
- Comply with Laws and Regulations: We may use your information to comply with laws and regulations, including to prevent and detect fraud, abuse, and other security threats.
- Enforce Our Terms and Policies: We may use your information to enforce our Terms and Policies, including to prevent and detect fraud, abuse, and other security threats.
How We Retain, Use, and Share Your Information
We retain your information only for as long as it is necessary for the purposes described in this Privacy Policy. We may use your information for the following purposes:
- Processing and Use of your Information: We may use your information to process and use it for the purposes described in this Privacy Policy.
- Security and Protection of your Information: We may use your information to protect and safeguard it from unauthorized access, use, or disclosure.
- Transfer of your Information: We may use your information to transfer it to other third parties for the purposes described in this Privacy Policy.
- Display of your Information: We may use your information to display it to you for the purposes described in this Privacy Policy.
- Customization of your Information: We may use your information to customize it for the purposes described in this Privacy Policy.
- Personalization of your Information: We may use your information to personalize it for the purposes described in this Privacy Policy.
- Communication with you: We may use your information to communicate with you for the purposes described in this Privacy Policy.
- Marketing: We may use your information to market to you for the purposes described in this Privacy Policy.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We encourage you to review this Privacy Policy regularly for any changes. If we make any changes to this Privacy Policy, we will notify you by email or by other means.
Minimum Age to Use Our Services
We do not knowingly collect personal information from children under the age of 16. To use Zappic's Services, you must be at least 16 years of age or have the legal age of majority in your jurisdiction. We do not knowingly collect personal information from anyone under the age of 16. If you are a parent or guardian and believe that your child has provided us with personal information without your consent, please contact us at contact@zappic.co.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at contact@zappic.co.